Use Case Tracking
Owner: Product Management / Analytics
Purpose
Track actual use cases in the wild to:
- Validate archetypes (Cockpit, Vertical, Horizontal)
- Identify emerging patterns not yet classified
- Prioritize product investment based on real usage
- Inform GTM messaging with customer evidence
Use Case Classification Framework
Primary Archetypes
| Archetype |
Definition |
Key Signals |
| Business Cockpit |
Executive/business visibility app |
Dashboard, analytics, predictions |
| Deep Vertical |
Industry-specific solution |
Domain expertise, proprietary data |
| Horizontal |
Platform productivity tool |
Data quality, catalog, self-serve |
Secondary Attributes
| Attribute |
Options |
| Traffic Pattern |
Always-on / Burst / Periodic |
| User Type |
Executive / Analyst / Developer / Business |
| AI Integration |
None / Predictive / Generative / Agentic |
| Data Source |
Lakehouse-native / External / Hybrid |
| Exposure |
Internal / Partner / Public |
Tracking Mechanism
Data Sources
| Source |
What It Captures |
| Product Telemetry |
App creation, usage, features used |
| SFDC Opportunity |
Deal context, customer, value |
| Field Signal Log |
Qualitative insights, blockers |
| PS Engagements |
Deep implementation details |
Classification Process
flowchart LR
subgraph Capture["1. CAPTURE"]
App["New App Created"]
Deal["Deal Closed"]
PS["PS Engagement"]
end
subgraph Classify["2. CLASSIFY"]
Arch["Assign Archetype"]
Attr["Add Attributes"]
end
subgraph Analyze["3. ANALYZE"]
Pattern["Pattern Recognition"]
Validate["Archetype Validation"]
end
Capture --> Classify --> Analyze
Use Case Registry
Registry Template
| Field |
Description |
| Use Case ID |
Unique identifier |
| Customer |
Account name |
| Industry |
Vertical |
| Archetype |
Cockpit / Vertical / Horizontal |
| Description |
What the app does |
| AI Integration |
Type of AI used |
| Traffic Pattern |
Usage characteristics |
| Databricks Features |
Unity Catalog, Lakebase, etc. |
| Business Value |
Quantified impact |
| Status |
POC / Production / Churned |
Sample Registry
| ID |
Customer |
Industry |
Archetype |
Description |
AI |
Status |
| UC001 |
[TBD] |
Retail |
Cockpit |
Inventory visibility dashboard |
Predictive |
TBD |
| UC002 |
[TBD] |
FSI |
Vertical |
Fraud detection app |
ML |
TBD |
| UC003 |
[TBD] |
DN |
Horizontal |
Data quality tool |
None |
TBD |
Archetype Validation
Hypothesis to Test
H4: Three App Archetypes (Cockpit, Vertical, Horizontal) drive 80% of successful adoption.
Validation Criteria
| Metric |
Source |
Target |
| % of apps classifiable into 3 archetypes |
Registry |
80%+ |
| Revenue distribution by archetype |
SFDC |
Measurable split |
| Win rate by archetype |
SFDC |
Comparable or better |
| Retention by archetype |
Telemetry |
Track patterns |
Quarterly Review
| Quarter |
Total Apps |
Cockpit |
Vertical |
Horizontal |
Other |
% in 3 Archetypes |
| Q1 FY26 |
TBD |
TBD |
TBD |
TBD |
TBD |
TBD |
Emerging Pattern Detection
Signals for New Archetypes
| Signal |
Action |
| Cluster of “Other” use cases |
Analyze for common pattern |
| Repeated field feedback |
Investigate as potential archetype |
| Competitive loss pattern |
Check if new archetype needed |
New Pattern Template
| Field |
Description |
| Pattern Name |
Proposed archetype name |
| Definition |
What characterizes this pattern |
| Example Use Cases |
3+ examples |
| Customer Profile |
Who builds these |
| Databricks Fit |
How we differentiate |
| Recommendation |
Add as archetype? Merge? Ignore? |
Actions for Product Management
| Action |
Purpose |
Priority |
| Establish use case registry |
Systematic tracking |
High |
| Tag top 20 customers by archetype |
Initial classification |
High |
| Build quarterly review cadence |
Ongoing validation |
Medium |
| Create telemetry for archetype signals |
Automated classification |
Medium |
Success Metrics
| Metric |
Baseline |
Target (6 mo) |
| Use cases in registry |
0 |
50+ |
| Classification accuracy |
N/A |
90%+ |
| Archetype validation (H4) |
Untested |
Validated/Invalidated |
| New patterns identified |
0 |
1-2 |
Last Updated: January 2026