Operating Cadence
Owner: Adoption Architect
Weekly Cadence
Apps Adoption Council
| Element |
Design |
| Frequency |
Weekly (30-45 min) |
| Day/Time |
[TBD] |
| Participants |
PM lead, FE vertical reps, Adoption Architect, Enablement |
| Format |
Virtual with shared doc |
Standing Agenda
| Time |
Topic |
Lead |
| 5 min |
Strategic wins update |
AA |
| 10 min |
Blocker triage |
All |
| 10 min |
Enablement gaps |
Enablement |
| 10 min |
PM feedback queue |
AA + PM |
| 5 min |
Actions + owners |
AA |
Outputs
- Weekly summary to FE leadership
- Updated blocker log
- PM feedback synthesis
Monthly Cadence
BU+1 Newsletter
| Element |
Design |
| Frequency |
Monthly |
| Audience |
SVPs, VPs of Field Engineering |
| Format |
Email newsletter |
| Owner |
Adoption Architect |
Newsletter Template
| Section |
Content |
| Strategic Wins |
1-2 wins with business value narrative |
| Metrics Update |
Attach rate, coverage, pipeline |
| Product Update |
Roadmap progress, gap resolution |
| Enablement Update |
Training completion, new content |
| Ask |
Specific request of leadership |
Loss Analysis Review
| Element |
Design |
| Frequency |
Monthly |
| Participants |
Adoption Architect, PM, Sales Ops |
| Format |
Working session |
| Output |
Updated loss log, PM feedback |
Quarterly Cadence
Exec Readout
| Element |
Design |
| Frequency |
Quarterly |
| Audience |
SVP/VP Field Engineering |
| Format |
30-min presentation |
| Owner |
Adoption Architect |
Readout Template
| Section |
Time |
Content |
| Strategic Wins |
5 min |
Highlight 2-3 wins with attach narrative |
| Metrics |
5 min |
North star progress by phase |
| Hypothesis Status |
5 min |
What we’ve learned, pivots made |
| Gaps + Blockers |
5 min |
Top blockers, PM feedback status |
| Ask |
5 min |
Specific support needed |
| Q&A |
5 min |
Discussion |
PM Feedback Synthesis
| Element |
Design |
| Frequency |
Quarterly |
| Audience |
Product Management |
| Format |
Structured document |
| Owner |
Adoption Architect |
PM Feedback Template
| Section |
Content |
| Top 5 Blockers |
Prioritized by deal impact |
| Field Signal Summary |
Customer quotes, use case attribution |
| Loss Analysis |
Deals lost to product gaps |
| Competitive Intel |
What competitors are doing |
| Recommendations |
Prioritized PM actions |
Annual Cadence
FY Planning
| Element |
Design |
| Timing |
Month 11-12 |
| Output |
FY27 Apps Adoption Plan |
| Owner |
Adoption Architect |
Planning Process
- Annual Retrospective: What worked, what didn’t
- Hypothesis Review: Validated/invalidated, new hypotheses
- Metrics Review: Actuals vs. targets
- Gap Assessment: What’s still blocking adoption
- FY27 Plan: New objectives, key results, actions
Existing Forums to Leverage
| Forum |
Frequency |
Participants |
Purpose |
Your Role |
| Cross-functional sync |
Weekly |
PM + Field + Specialists |
Adoption signals, blockers |
Contribute, escalate |
| Leadership briefing |
Regular |
Product + Field leaders |
Metrics, loss analysis |
Present, influence |
Meeting Hygiene
Before Meetings
During Meetings
After Meetings
Calendar Template
| Day |
Morning |
Afternoon |
| Monday |
Week planning |
Lighthouse account work |
| Tuesday |
Apps Adoption Council |
Enablement development |
| Wednesday |
Account deep-dives |
PM sync |
| Thursday |
Field enablement |
Industry lead alignment |
| Friday |
Admin, content creation |
Weekly summary |
Communication Channels
| Channel |
Purpose |
Frequency |
| Slack: #apps-adoption |
Real-time signal, questions |
Daily |
| Email: Newsletter |
Formal updates to leadership |
Monthly |
| Confluence: Playbooks |
Documentation, best practices |
As needed |
| SFDC |
Opportunity tracking, signal capture |
Continuous |
Last Updated: January 2026